Privacy

Effective 22 September 2026

PLAATES scans licence plates on your device. Camera frames and model inference run in your browser; the app does not upload scans, plate records or location to a PLAATES server. This notice describes the current static app.

What the app uses

• Camera access to scan plates. Frames are processed on-device.
• Device location is off by default. If you turn on “Save location with captured plates,” the browser may request permission and available coordinates are attached to captures. You can turn it off during a scan; future captures then have no location.
• Captured plate text, timestamp, confidence and, when available, coordinates in your browser's local storage (IndexedDB, with a localStorage fallback). Settings and diagnostic activity are also stored locally.
• Site files and models are cached on your device for offline use. Your browser requests them from the site host when online; the host may process ordinary request data such as IP address and access logs.

Retention and your controls

The app checks for and removes locally stored records and diagnostics older than 30 days on startup and periodically while open. You can use Clear all in the scanner to delete records and diagnostics sooner, or clear this site's browser data. Browser storage failures may affect deletion; exported files and copies you make are outside the app's control. You can turn off location in the scanner and withdraw camera or location access in your browser's site settings. Turning it off does not remove coordinates already saved with earlier captures; use Clear all to delete those records.

Exports and support

JSON, CSV and diagnostic exports are saved only when you choose to export; handle them carefully because they can contain plate and location data. If you contact support, your email app sends the name, reply address and message you choose to include to hello@plaates.com. Please do not include plate numbers, coordinates or screenshots unless necessary. Support correspondence is handled through email and used to respond to your request.

Questions and requests

Contact hello@plaates.com about this notice or data you sent to support. Locally stored scan data stays on your device, so we cannot retrieve or delete it remotely.